:root{--primary: #5865F2;--primary-hover: #4752C4;--secondary: #2D2F36;--bg-primary: #0D1117;--bg-secondary: #161B22;--bg-tertiary: #21262D;--bg-card: #1C2128;--text-primary: #F0F6FC;--text-secondary: #8B949E;--text-muted: #6E7681;--success: #3FB950;--warning: #D29922;--danger: #F85149;--info: #58A6FF;--border-color: #30363D;--shadow: 0 8px 24px rgba(0, 0, 0, .4);--shadow-sm: 0 4px 12px rgba(0, 0, 0, .3);--spacing-xs: .25rem;--spacing-sm: .5rem;--spacing-md: 1rem;--spacing-lg: 1.5rem;--spacing-xl: 2rem;--radius-sm: 6px;--radius-md: 10px;--radius-lg: 16px;--transition: all .2s ease}*,*:before,*:after{box-sizing:border-box;margin:0;padding:0}html{font-size:16px;scroll-behavior:smooth}body{font-family:Inter,-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Oxygen,Ubuntu,sans-serif;background-color:var(--bg-primary);color:var(--text-primary);line-height:1.6;min-height:100vh}.app{display:flex;flex-direction:column;min-height:100vh}.header{background:linear-gradient(135deg,var(--bg-secondary) 0%,var(--bg-tertiary) 100%);border-bottom:1px solid var(--border-color);padding:var(--spacing-md) var(--spacing-xl);position:sticky;top:0;z-index:100;-webkit-backdrop-filter:blur(10px);backdrop-filter:blur(10px)}.header-content{max-width:1400px;margin:0 auto;display:flex;justify-content:space-between;align-items:center}.logo{display:flex;align-items:center;gap:var(--spacing-sm)}.logo-icon{font-size:2rem;animation:float 3s ease-in-out infinite}@keyframes float{0%,to{transform:translateY(0)}50%{transform:translateY(-5px)}}.logo h1{font-size:1.75rem;font-weight:700;background:linear-gradient(135deg,var(--primary) 0%,#7289DA 100%);-webkit-background-clip:text;-webkit-text-fill-color:transparent;background-clip:text}.header-actions{display:flex;align-items:center;gap:var(--spacing-lg)}.refresh-btn{background:var(--primary);color:#fff;border:none;padding:var(--spacing-sm) var(--spacing-md);border-radius:var(--radius-sm);font-size:.875rem;font-weight:500;cursor:pointer;transition:var(--transition);display:flex;align-items:center;gap:var(--spacing-xs)}.refresh-btn:hover:not(:disabled){background:var(--primary-hover);transform:translateY(-2px)}.refresh-btn:disabled{opacity:.6;cursor:not-allowed}.last-update{font-size:.75rem;color:var(--text-muted)}.main{flex:1;max-width:1400px;margin:0 auto;padding:var(--spacing-xl);width:100%}.loading{display:flex;flex-direction:column;align-items:center;justify-content:center;padding:var(--spacing-xl) * 3;gap:var(--spacing-lg)}.spinner{width:48px;height:48px;border:4px solid var(--border-color);border-top-color:var(--primary);border-radius:50%;animation:spin 1s linear infinite}@keyframes spin{to{transform:rotate(360deg)}}.loading p{color:var(--text-secondary)}.error-banner{background:#f851491a;border:1px solid var(--danger);border-radius:var(--radius-md);padding:var(--spacing-md) var(--spacing-lg);display:flex;align-items:center;gap:var(--spacing-md);margin-bottom:var(--spacing-lg)}.error-banner span{font-size:1.5rem}.error-banner p{flex:1;color:var(--danger)}.error-banner button{background:var(--danger);color:#fff;border:none;padding:var(--spacing-sm) var(--spacing-md);border-radius:var(--radius-sm);cursor:pointer;transition:var(--transition)}.error-banner button:hover{opacity:.8}.stats-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(250px,1fr));gap:var(--spacing-lg);margin-bottom:var(--spacing-xl)}.stat-card{background:var(--bg-card);border:1px solid var(--border-color);border-radius:var(--radius-lg);padding:var(--spacing-lg);display:flex;align-items:center;gap:var(--spacing-lg);transition:var(--transition);position:relative;overflow:hidden}.stat-card:before{content:"";position:absolute;top:0;left:0;right:0;height:4px;border-radius:var(--radius-lg) var(--radius-lg) 0 0}.stat-open:before{background:var(--info)}.stat-closed:before{background:var(--success)}.stat-rating:before{background:var(--warning)}.stat-uptime:before{background:#3fb950}.stat-card:hover{transform:translateY(-4px);box-shadow:var(--shadow);border-color:var(--primary)}.stat-icon{font-size:2.5rem;background:var(--bg-tertiary);width:64px;height:64px;display:flex;align-items:center;justify-content:center;border-radius:var(--radius-md)}.stat-content h3{font-size:.875rem;font-weight:500;color:var(--text-secondary);margin-bottom:var(--spacing-xs)}.stat-value{font-size:2rem;font-weight:700;color:var(--text-primary)}.stat-value .stars{font-size:.875rem;margin-left:var(--spacing-sm)}.logs-section{background:var(--bg-card);border:1px solid var(--border-color);border-radius:var(--radius-lg);overflow:hidden}.section-header{display:flex;justify-content:space-between;align-items:center;padding:var(--spacing-lg);background:var(--bg-tertiary);border-bottom:1px solid var(--border-color)}.section-header h2{font-size:1.125rem;font-weight:600;display:flex;align-items:center;gap:var(--spacing-sm)}.badge{background:var(--primary);color:#fff;font-size:.75rem;font-weight:500;padding:var(--spacing-xs) var(--spacing-sm);border-radius:9999px}.table-container{overflow-x:auto}.logs-table{width:100%;border-collapse:collapse}.logs-table th,.logs-table td{padding:var(--spacing-md) var(--spacing-lg);text-align:left}.logs-table th{background:var(--bg-secondary);color:var(--text-secondary);font-size:.75rem;font-weight:600;text-transform:uppercase;letter-spacing:.05em}.logs-table tr{border-bottom:1px solid var(--border-color);transition:var(--transition)}.logs-table tbody tr:hover{background:var(--bg-tertiary)}.logs-table tbody tr:last-child{border-bottom:none}.ticket-id code{background:var(--bg-tertiary);padding:var(--spacing-xs) var(--spacing-sm);border-radius:var(--radius-sm);font-family:Monaco,Consolas,monospace;font-size:.875rem;color:var(--info)}.user-id{color:var(--text-secondary)}.log-time{color:var(--text-muted);font-size:.875rem}.empty-state{display:flex;flex-direction:column;align-items:center;justify-content:center;padding:var(--spacing-xl) * 2;color:var(--text-muted)}.empty-state span{font-size:3rem;margin-bottom:var(--spacing-md)}.footer{background:var(--bg-secondary);border-top:1px solid var(--border-color);padding:var(--spacing-lg);text-align:center}.footer p{font-size:.875rem;color:var(--text-muted)}@media (max-width: 768px){.header-content{flex-direction:column;gap:var(--spacing-md)}.stats-grid{grid-template-columns:1fr}.stat-card{padding:var(--spacing-md)}.stat-icon{width:48px;height:48px;font-size:1.75rem}.stat-value{font-size:1.5rem}.main{padding:var(--spacing-md)}.section-header{flex-direction:column;gap:var(--spacing-sm);align-items:flex-start}.logs-table th,.logs-table td{padding:var(--spacing-sm) var(--spacing-md);font-size:.875rem}}.plan-banner{background:linear-gradient(135deg,var(--bg-card) 0%,var(--bg-tertiary) 100%);border:1px solid var(--border-color);border-left:4px solid var(--primary);border-radius:var(--radius-md);padding:var(--spacing-md) var(--spacing-lg);margin-bottom:var(--spacing-xl);display:flex;align-items:center}.plan-banner-content{display:flex;align-items:center;justify-content:space-between;width:100%;flex-wrap:wrap;gap:var(--spacing-md)}.plan-info{display:flex;align-items:center;gap:var(--spacing-sm)}.plan-label{color:var(--text-secondary);font-size:.875rem}.plan-name{font-weight:700;font-size:1rem}.plan-usage{display:flex;flex-direction:column;gap:var(--spacing-xs);min-width:200px}.usage-text{font-size:.875rem;color:var(--text-secondary)}.usage-text.unlimited{color:var(--success);font-weight:500}.usage-text.near-limit{color:var(--warning)}.progress-bar{height:6px;background:var(--bg-tertiary);border-radius:3px;overflow:hidden}.progress-fill{height:100%;background:var(--primary);border-radius:3px;transition:width .3s ease}.progress-fill.warning{background:var(--warning)}.plan-action{display:flex;align-items:center}.upgrade-btn{background:linear-gradient(135deg,var(--primary) 0%,#7289DA 100%);color:#fff;border:none;padding:var(--spacing-sm) var(--spacing-md);border-radius:var(--radius-sm);font-size:.875rem;font-weight:500;cursor:pointer;transition:var(--transition)}.upgrade-btn:hover{transform:translateY(-2px);box-shadow:0 4px 12px #5865f266}.pro-message{color:var(--success);font-size:.875rem;font-weight:500}.section-actions{display:flex;align-items:center;gap:var(--spacing-md)}.export-btn{display:flex;align-items:center;gap:var(--spacing-xs);background:var(--bg-tertiary);border:1px solid var(--border-color);color:var(--text-primary);padding:var(--spacing-sm) var(--spacing-md);border-radius:var(--radius-sm);font-size:.875rem;cursor:pointer;transition:var(--transition)}.export-btn:hover:not(.locked){background:var(--primary);border-color:var(--primary)}.export-btn.locked{opacity:.7;cursor:not-allowed}.export-btn.locked:hover{background:var(--bg-tertiary)}.export-btn .lock-icon{font-size:.75rem}.export-btn .pro-badge{background:linear-gradient(135deg,gold,orange);color:#000;font-size:.625rem;font-weight:700;padding:2px 6px;border-radius:4px;margin-left:var(--spacing-xs)}@media (max-width: 768px){.plan-banner-content{flex-direction:column;align-items:flex-start}.plan-usage{width:100%}.section-actions{flex-direction:column;align-items:flex-start;gap:var(--spacing-sm)}}.stripe-upgrade-btn{display:flex;align-items:center;gap:var(--spacing-sm);background:linear-gradient(135deg,#635bff,#7a73ff);color:#fff;border:none;padding:var(--spacing-sm) var(--spacing-lg);border-radius:var(--radius-sm);font-size:.875rem;font-weight:600;cursor:pointer;transition:var(--transition);box-shadow:0 4px 12px #635bff4d}.stripe-upgrade-btn:hover{transform:translateY(-2px);box-shadow:0 6px 20px #635bff66}.stripe-upgrade-btn .upgrade-icon{font-size:1rem}.stripe-upgrade-btn .stripe-badge{display:flex;align-items:center;opacity:.8}.stat-card.stat-advanced:before{background:linear-gradient(135deg,gold,orange)}.stat-card.locked{position:relative;opacity:.7}.stat-card.locked:after{content:"";position:absolute;top:0;right:0;bottom:0;left:0;background:#0000001a;border-radius:var(--radius-lg);pointer-events:none}.locked-value{display:flex;align-items:center;gap:var(--spacing-sm)}.blur-text{filter:blur(4px);-webkit-user-select:none;user-select:none}.lock-badge{background:linear-gradient(135deg,gold,orange);color:#000;font-size:.625rem;font-weight:700;padding:2px 8px;border-radius:4px}.locked-overlay{display:none}.stat-card.locked:hover .locked-overlay{display:flex;position:absolute;top:0;right:0;bottom:0;left:0;background:#000000d9;border-radius:var(--radius-lg);align-items:center;justify-content:center}.locked-tooltip{color:#fff;font-size:.875rem;text-align:center;padding:var(--spacing-md)}.success-modal-overlay{position:fixed;top:0;right:0;bottom:0;left:0;background:#000c;-webkit-backdrop-filter:blur(4px);backdrop-filter:blur(4px);display:flex;align-items:center;justify-content:center;z-index:1000;animation:fadeIn .3s ease}@keyframes fadeIn{0%{opacity:0}to{opacity:1}}.success-modal{background:var(--bg-card);border:1px solid var(--border-color);border-radius:var(--radius-lg);padding:var(--spacing-xl);max-width:400px;text-align:center;animation:slideUp .3s ease}@keyframes slideUp{0%{opacity:0;transform:translateY(20px)}to{opacity:1;transform:translateY(0)}}.success-modal .success-icon{font-size:4rem;display:block;margin-bottom:var(--spacing-md)}.success-modal h2{color:var(--success);margin-bottom:var(--spacing-md)}.success-modal ul{list-style:none;text-align:left;margin:var(--spacing-md) 0}.success-modal li{padding:var(--spacing-xs) 0;color:var(--text-secondary)}.success-modal .success-message{color:var(--text-primary);font-weight:500;margin:var(--spacing-md) 0}.success-modal button{background:linear-gradient(135deg,var(--success) 0%,#2ECC71 100%);color:#fff;border:none;padding:var(--spacing-sm) var(--spacing-xl);border-radius:var(--radius-sm);font-size:1rem;font-weight:600;cursor:pointer;transition:var(--transition)}.success-modal button:hover{transform:translateY(-2px);box-shadow:0 4px 12px #3fb95066}.onboarding-card{background:linear-gradient(135deg,var(--bg-card) 0%,var(--bg-tertiary) 100%);border:1px solid var(--border-color);border-radius:var(--radius-lg);padding:var(--spacing-lg);margin-bottom:var(--spacing-xl)}.onboarding-header{display:flex;justify-content:space-between;align-items:flex-start;margin-bottom:var(--spacing-sm)}.onboarding-title{display:flex;align-items:center;gap:var(--spacing-sm)}.onboarding-title .wave{font-size:1.5rem;animation:wave 2s ease-in-out infinite}@keyframes wave{0%,to{transform:rotate(0)}25%{transform:rotate(20deg)}75%{transform:rotate(-10deg)}}.onboarding-title h3{font-size:1.25rem;font-weight:600;margin:0}.onboarding-close{background:transparent;border:none;color:var(--text-muted);font-size:1.25rem;cursor:pointer;padding:4px 8px;border-radius:var(--radius-sm);transition:var(--transition)}.onboarding-close:hover{background:var(--bg-tertiary);color:var(--text-primary)}.onboarding-subtitle{color:var(--text-secondary);font-size:.875rem;margin-bottom:var(--spacing-md)}.onboarding-progress{display:flex;align-items:center;gap:var(--spacing-md);margin-bottom:var(--spacing-md)}.onboarding-progress-bar{flex:1;height:6px;background:var(--bg-tertiary);border-radius:3px;overflow:hidden}.onboarding-progress-fill{height:100%;background:var(--success);border-radius:3px;transition:width .3s ease}.onboarding-progress-text{font-size:.75rem;color:var(--text-muted);white-space:nowrap}.onboarding-steps{list-style:none;margin:0;padding:0}.onboarding-step{display:flex;align-items:center;gap:var(--spacing-md);padding:var(--spacing-sm) 0;border-bottom:1px solid var(--border-color)}.onboarding-step:last-child{border-bottom:none}.onboarding-step.completed{opacity:.6}.step-icon{font-size:1.5rem;width:40px;text-align:center}.step-content{flex:1}.step-title{display:block;font-weight:500;font-size:.9rem}.step-description{display:block;font-size:.75rem;color:var(--text-muted)}.step-status{font-size:1rem;color:var(--success)}.onboarding-complete-btn{width:100%;margin-top:var(--spacing-md);background:var(--success);color:#fff;border:none;padding:var(--spacing-sm) var(--spacing-md);border-radius:var(--radius-sm);font-weight:500;cursor:pointer;transition:var(--transition)}.onboarding-complete-btn:hover{opacity:.9}.plan-warning{display:flex;align-items:center}.warning-text{color:var(--warning);font-size:.75rem;font-weight:500}